Refund Policy

Overview

At Varetti, customer satisfaction is important to us. We aim to provide reliable digital products and a smooth customer experience. Please read this Refund Policy carefully before completing a purchase, as it explains your rights and our responsibilities regarding digital items.

Digital Products

All products sold by Varetti are digital products and are delivered electronically, typically through a download link or by email.

Due to the nature of digital content, items cannot be physically returned, exchanged, or refunded once they have been delivered or accessed.

By completing your purchase, you confirm that you understand you are purchasing a digital item. Once access to the product has been provided, the order is considered fulfilled.

Eligibility for Refunds

Refunds may only be considered in limited and exceptional situations, including:

• Technical issues that prevent you from accessing or downloading your purchase.

• A confirmed delivery failure, where the product was not received by email and our system verifies that delivery was unsuccessful.

• Supplier unavailability, including situations where:

  • the supplier has permanently removed the product;

  • the supplier no longer offers the product;

  • the original listing has been deleted; or

  • the product is confirmed to no longer be available through the supplier.

All issues must be reviewed and verified by Varetti before a refund can be approved.

Where possible, we may first offer assistance, restored access, a replacement product, or another suitable solution before issuing a refund.

Refunds Will Not Be Issued For

Refunds are not provided for:

• Change of mind or buyer’s remorse.

• Dissatisfaction after the digital product has been delivered or accessed.

• Failure to read the product description before completing a purchase.

• Incorrect purchases made by the customer.

• Situations where access has already been delivered successfully.

How to Request Support

If you experience a technical issue or cannot access your purchase, please contact our customer support team using the details in the Contact Us section below.

To help us review your request, please include:

• Your order number;

• The email address used during checkout;

• A short description of the issue; and

• A screenshot or other relevant information where possible.

Our support team will make reasonable efforts to respond and resolve verified issues as quickly as possible.

Final Note

By purchasing from Varetti, you acknowledge that you are buying a digital product delivered electronically.

We encourage all customers to carefully read the product description and checkout information before placing an order.

Contact Us

For support relating to orders, access issues, or refund requests, please contact Varetti customer support at support.varettiwear@gmail.com.